Shipping Policy

At Chicavi, we are committed to ensuring efficient and secure delivery of your orders. Our shipping policy is designed to provide transparency and clarity regarding our delivery processes and associated costs.

Order Dispatch:

  • All orders are expedited through our network of reputable international transport partners.
  • Standard estimated delivery time ranges from 2 to 10 business days, subject to product availability and destination.
  • A tracking number will be provided to you upon dispatch of your order for real-time monitoring.

Delivery Timeframes:

  • Actual delivery times may fluctuate based on product availability and the specific delivery address.
  • Please note that domestic and international shipping durations may vary.

International Shipments:

  • Certain international destinations may be subject to import duties and taxes.
  • These charges are typically applied upon the package's arrival at its destination.
  • Please be advised that customers are responsible for any applicable import duties. Chicavi does not have jurisdiction over these charges and cannot provide specific cost estimates.

Shipping Fees:

  • Complimentary shipping is provided for all orders within the UAE.
  • Orders to GCC countries and worldwide destinations valued at AED 1599 or above qualify for free shipping.
  • For orders below this threshold, the following shipping fees apply:
  • AED 150 for deliveries to GCC countries
  • AED 200 for deliveries to all other international destinations

Chicavi is dedicated to ensuring the timely and secure delivery of all orders. For any inquiries related to shipping, please do not hesitate to contact our customer service team.

Please note: Delivery times provided are estimates and may be affected by circumstances beyond our control. Chicavi cannot be held responsible for delays resulting from customs processing or other external factors.